Epic Paradise Tours & Safaris

Privacy Notice (POPIA)

This notice explains what personal information Epic Paradise Tours collects when you contact us, why, and your rights under South Africa’s Protection of Personal Information Act, 2013 (POPIA).

Who we are

Epic Paradise Tours (Pty) Ltd, Co. Reg. No. 2022/594232/07, King William’s Town, Eastern Cape, South Africa, is the responsible party for your information. Our Information Officer is Ingrid Schenk, who runs our administration. You can reach her at [email protected] or on +27 79 500 3678.

What we collect

When you send an enquiry we collect your name, email address, country of residence, phone number, WhatsApp number, the kind of trip you are interested in, your travel dates, the number of adults and children travelling, and anything you choose to tell us in your message. If you message us on WhatsApp, we receive the details WhatsApp shares with us, such as your number and name.

Why we collect it

We use it only to reply to your enquiry, to plan and quote your trip, and — if you book — to arrange it. We ask for both a phone and a WhatsApp number because many of our guests prefer to plan by WhatsApp. We do not sell your information and we do not use it for marketing unless you ask us to keep you updated.

Who we share it with

Only with the people and services needed to answer you and arrange your trip:

  • Our email delivery service, Resend, which carries your enquiry to our inbox. Resend is based in the United States, so your enquiry is transferred outside South Africa for this purpose.
  • Our website hosting and security providers, which store and protect the site.
  • If you book, the lodges, boat operators and other suppliers who provide the parts of your trip, and only the details they need.

How long we keep it

We keep enquiry details for as long as we need them to answer you and plan your trip. If you book, we keep booking records for as long as the law requires. You can ask us to delete your details at any time.

Your rights

Under POPIA you may ask what information we hold about you, ask us to correct or delete it, and object to how we use it. Email [email protected] and we will respond.

If you are not satisfied with our response, you may complain to the Information Regulator (South Africa): [email protected], 010 023 5200, Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191.

Keeping it safe

Our website uses an encrypted connection, enquiries are stored in a private area of the site that only we can open, and email travels over encrypted connections.

Travel Information

Before You Travel

Nosy Be, Madagascar

Fly into Nosy Be, never Antananarivo on the mainland. Nine routes from Europe, the Americas and Johannesburg, the airlines to use, and the €35 visa on arrival.

Flight Routes & Map

South Africa

Fly into Johannesburg or Cape Town, then connect to the airport nearest your hunting area. Seasons, what to pack and how the hunting season runs from mid-February to mid-July.

South Africa Flight Map

All Travel Tips

Cookies and similar technologies

We checked exactly what this website uses. It does not use advertising or social-media tracking. It uses Google Analytics only if you allow it.

  • Google Analytics (only if you allow Analytics in our banner) — tells us which pages are useful, how visitors find us, and when someone taps our WhatsApp, phone or email links or sends an enquiry. It sets the cookies _ga and _ga_2Q94WN4X54 (up to 2 years). Google, based in the United States, processes this data for us. If you later switch Analytics off, the cookies are removed.
  • ept_consent (our own cookie, 12 months) — remembers the privacy choice you make in our banner. Strictly necessary.
  • Cloudflare — protects the site against attacks and bots. It may set a short-lived security cookie (such as __cf_bm) when it needs to check that a visitor is not a bot. Strictly necessary.
  • Google Fonts — supplies the typefaces the site is set in. Your browser requests them from Google, which receives your IP address.
  • jsDelivr (Contact page only) — supplies the tools that check your phone and WhatsApp numbers against your country and show the date calendar.
  • WhatsApp — only if you choose to tap a WhatsApp button, you leave our site for WhatsApp (Meta), whose own privacy policy then applies.

Separately, and without cookies, the site keeps an anonymous daily count of taps on our WhatsApp, phone and email links and of enquiries sent, with the page they came from. It records nothing about who you are.

Analytics and any marketing tools only run after you allow them in the banner. You can change your choice at any time: .

Before You Ask

Frequently Asked Questions

Anthony and Ingrid. Ingrid is our Information Officer.

Anthony and Ingrid. Ingrid is our Information Officer.

What does it cost?

Every trip is quoted individually around your dates, your group and your interests rather than sold off a shelf. We quote in USD, Euro or ZAR. Asking costs you nothing and there is no obligation.

How do we start?

Send us a message with rough dates and who is coming. That is genuinely enough — no lengthy booking form and no card details. If the days you have will not cover what you are asking for, we will say so up front rather than take the booking and disappoint you.

Ask On WhatsApp Request A Quote

No Obligation

Ready To Plan Your Trip?

Tell us roughly when you can travel and who is coming. We will come back with a real plan rather than a brochure package.

A message, not a form

Rough dates and who is coming is enough to start. No lengthy booking form, no card details.

You get an honest answer

If the days you have will not cover it, we say so up front and adjust rather than take the booking and disappoint you.

Quoted around you

Nothing sold off a shelf. Priced against your dates, group and interests — in USD, Euro or ZAR.

Small groups only

Land-based four to sixteen, live-aboard six to eight, big-game fishing four to five. Never a crowd.

Ask On WhatsApp Request A Quote

28+ years guiding Epic Paradise Tours (Pty) Ltd · Reg. 2022/594232/07 Outfitter Permit 202311000031502 Ethical hunting & fair chase · tag & release